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Contents

Phenom Online Help 1

What is Phenom? 5

What You Can Do in Phenom 5

Contacts and Groups in Phenom 5

Learning Your Way Around 5

Getting Help 5

Getting Help with Phenom 5

Getting Help with Phenom 5

Finding Phenom updates 6

Getting Online Help 6

Available Documentation 6

Calling for Technical Support 6

Troubleshooting Guide: Symptoms, Causes and Possible Solutions ~20 topics 6

Using Contacts 6

Using Contacts 6

Adding a contact 6

Checking whether a contact is online 7

Deleting a contact 7

Choosing a non-available state 8

Inviting another contact to join a session 8

Joining a session 9

Participating in multiple sessions at once 9

Muting input from one or more participants 10

Removing a participant from a session 10

Inviting a contact to download Phenom 10

Exiting a Phenom session 10

Using Groups 10

Using Groups 10

Creating a group 10

Assigning a contact to a group 11

Assigning security settings to a group 12

Removing a contact from a group 12

Deleting a group 12

Making Phone Calls with VoIP 12

Making Phone Calls with VoIP 12

What is VoIP? 12

Dialing a VoIP phone call 12

Answering a VoIP phone call 12

Putting a VoIP caller on hold 12

Adding another caller to a phone call 13

Muting a caller 13

Removing a caller 13

Hanging up after a VoIP phone call 13

Recording a VoIP phone call 13

Chatting 13

Chatting 13

Starting a chat 13

Sending and receiving chat 13

Formatting chat text 14

Requesting a file through chat 15

Sending a file through chat 15

Sending an emoticon 15

Sending a graphic 15

Creating a custom emoticon or character graphic 15

Sending a custom emoticon or character graphic 16

Sending a web link 16

Going to a web page during a chat 17

Moderating a chat session 18

Making another participant the moderator 18

Turning off moderation 18

Scanning incoming chat for viruses 18

Saving chat text 18

Saving chat as PDF 18

Ending a chat 18

E-Mailing 19

E-Mailing 19

Starting an e-mail session 19

Writing e-mail 19

Formatting e-mail 20

Inserting a hyperlink in e-mail 21

Inserting an image in e-mail 21

Attaching a file to e-mail 21

Saving a draft e-mail 21

Reading e-mail 22

Forwarding e-mail 22

Opening an attachment 22

Saving an attachment 22

Printing e-mail 23

Deleting e-mail 23

Organizing e-mail folders 23

Turning on/turning off new e-mail alert 23

Setting a password for e-mail 23

Setting a quota for e-mail 24

Setting auto-delete for e-mail 24

Sharing Files 24

Sharing Files 24

Sending a file 24

Requesting a file 25

Finding a remote file 26

Getting a remote file 26

Scanning incoming files for viruses 26

Scanning outgoing files for viruses 26

Viewing all current file transfers 26

Pausing a file transfer 26

Resuming a paused file transfer 27

Prioritizing file transfers 27

Ending a file transfer 27

Selecting a folder to share for file transfers 27

Setting a password for a shared folder 27

Setting read/write permissions for a shared folder 28

Setting maximum bandwidth for file transfers 28

Setting storage quota for a user 28

Browsing the Web Securely 28

Browsing the Web Securely 28

What is secure browsing? 28

Starting the secure browser (Secure Browse button) 28

Visiting a Web page 29

Opening/closing a browser window 30

Browsing as a single user 31

Browsing as a group 31

Blocking popups 31

Showing/hiding script errors 32

Printing a Web page 32

Whiteboarding 32

Whiteboarding 32

Drawing an object 32

Deleting an object 33

Editing an object 34

Resizing an object 35

Moving an object 35

Filling an object 35

Coloring an object 35

Setting an object to transparent 36

Loading a graphic file 36

Import a graphic / object 36

Working with layers 36

Saving a whiteboard to file (BMP, JPG, or PNG) 36

Loading a saved whiteboard 36

Using multiple whiteboards 37

Sharing Applications 37

Sharing Applications 37

Audio Conferencing 37

Audio Conferencing 37

Capturing and streaming speech 37

Choosing an audio capture device 37

Choosing an audio playback device 37

Participating in an audio conference 38

Choosing high-quality two-person video conference (Speex) 38

Synchronizing audio with video 38

Setting voice activation level 38

Adjusting volume for a participant 38

Muting a participant 38

Normalizing audio levels for all participants 38

Selecting key sequence for push-to-talk 39

Saving audio to WAV file 39

Video Conferencing 39

Video Conferencing 39

Capturing and streaming video 39

Receiving streaming video 39

Choosing a video capture device 39

Choosing multiple video capture devices 40

Choosing a video playback device 40

Participating in a video conference 40

Using a snapshot for the video source 40

Choosing the size of video to send 40

Moving a video stream around your screen 40

Setting a video stream to transparent 41

Choosing high-quality two-person video conference (DivX) 41

Synchronizing video with audio 41

Saving video to file 41

Setting Preferences 41

Setting Preferences 41

Changing Skins 41

Getting More Skins 41

Choosing a Sound Device 41

Choosing a Video Device 42

Choosing File Transfer Folders 42

Changing your Password 43

Customizing Menus and ScreenTips 43

Showing a Toolbar 45

Hiding a Toolbar 46

Customizing a Toolbar 46

Creating a New Toolbar 47

Renaming a Toolbar 48

Deleting a Toolbar 49

Showing/Hiding ScreenTips on Toolbars 49

Showing/Hiding Shortcut Keys in ScreenTips 49

Adjusting Window Size 49


Getting Started with Phenom

What is Phenom?

What You Can Do in Phenom

Contacts and Groups in Phenom

Learning Your Way Around

Getting Help

Getting Help with Phenom

Exploring your options in Phenom? Wondering about a specific feature? Phenom offers several methods you can use to learn more about its abilities.

If you’re new to Phenom, try the quick-start tutorial. Go to the Help menu, choose Getting Started, and learn all you need to know to collaborate electronically with others using Phenom.

Finding Phenom updates

Updates to your Phenom software become available from time to time. They offer new features and enhancements that you can use once you obtain the updates.

To find updates for your Phenom software, from the Help menu, choose Check for Updates . If an update is available, follow the on-screen instructions to obtain it.

Getting Online Help

From the Help menu, choose Help.

A browser window displays Phenom online help.

Available Documentation

Phenom offers several sources for extra documentation

Calling for Technical Support

If you need help configuring Phenom for a user group, you can contact Phenom through the website of Seamless P2P, the makers of Phenom.

Type the following address into your web browser:

http://www.seamlessp2p.net/support.html

Several contact options appear.

Troubleshooting Guide: Symptoms, Causes and Possible Solutions ~20 topics

Using Contacts

Contacts are the basis of working with Phenom. They are the people you want to collaborate with electronically, and they must be part of the Phenom network for you to do so. To have people added to the Phenom network, contact your system administrator.

Adding a contact

Phenom maintains a list of everybody who is registered on your Phenom network. To find these people and add them to your list of Phenom contacts, follow these steps.

  1. In the main Phenom window, click the Manage Contacts icon.

The Contact Management dialog appears.

  1. Click the Search button.

A list of Phenom users appears.

To find a specific Phenom user, type that person’s name in the box to the left of the Search button before clicking Search.

  1. Click the name of the person who you want to add to your Phenom contact list

To choose more than one person, hold the Ctrl key as you click the names.

  1. Click the Add Selected Contact button.

The person or people you chose now appear as contacts in the main Phenom window, in the “Unfiled” group.

Checking whether a contact is online

Each name in your contact list has a “head and shoulders” icon to the left. If the “shirt” of the icon is blue, the person is online. If the shirt is pink, the person is offline.

Deleting a contact

To remove a contact from your list, follow these steps.

  1. In the main Phenom window, right-click the contact’s name and choose Remove From Contacts.

The Confirm Contact Removal dialog appears.

  1. Click Yes.

The contact is deleted from your list.

Choosing a non-available state

Should you not be available for a period of time, you can alert Phenom contacts of that fact so that they know to call you at another time. The state you set explains why you aren’t available: back in 5 minutes, in a meeting and so forth.

To choose a non-available state, follow these steps .

Inviting another contact to join a session

If you see a contact online whom you want to call using Phenom, follow these steps.

  1. In the main Phenom window, right-click the contact’s name and click Start Conference.

To invite more than one person to the conference, hold down the Ctrl key on your keyboard as you click the names of each contact you want to invite.

A Phenom Conference window appears on your screen.

and a notification appears on the other person’s screen.

  1. Once the receiver clicks the notification, the session can start.

If the receiver waits longer than ten seconds to accept the invitation, it expires.

  1. From the Layouts menu, choose Select Layout and pick the layout you want to use for this session.

The tools you need to communicate with other Phenom contacts appear in the window.

Joining a session

You can join sessions in progress with or without an invitation.

If you are invited to a session, a notification appears on screen. To join the session, click the notification.

If you are aware of a session in progress that you need to join, follow these steps. Note: you need the conference ID number to join a conference in progress.

  1. In the main Phenom window , click the Join icon .

The Join Ongoing Conference dialog appears.

  1. Type the conference ID number in the dialog and click Join.

Once current participants let you in, you have joined the conference.

Participating in multiple sessions at once

You can invite people to join diffe rent sessions that you hold at the same time. For more information, see Inviting another contact to join a session. Use the instructions once for each separate session you want to open.

You can also join different conferences in progress and participate in each through different windows. For more information, see Inviting another contact to join a session.

Tip: you may want to resize each conference window to make sure that you can keep an eye on each session.

Muting input from one or more participants

To mute the audio from a conference participant, follow these steps.

Removing a participant from a session

If a given contact is no longer participating in the session and you want to terminate that contact’s connection, follow these steps.

  1. In the conference window Attendee List, left-click the contact’s name.

Inviting a contact to download Phenom

To add a contact to the Phenom network, follow these steps.

  1. In the main Phenom window, right-click the contact’s name and click Invite to Phenom Network.

An email window appears with a generic invitation and web link to a Phenom download.

  1. Type the contact’s email address and any additional messages, then send the message.

The contact will receive your email invitation to the Phenom network.

Exiting a Phenom session

To leave a conference, in the Meeting menu, choose Exit Conference.

To shut down Phenom, click the x in the upper right corner of the main Phenom window.

Using Groups

If you want to order your contacts in the main Phenom window rather than see them all in the same “Unfiled” list, you can organize contacts into groups.

Creating a group

To create a group, follow these steps.

  1. In the main Phenom window, right-click a contact you want to add to a new group and click Move to Group.

The Phenom – Assign Group dialog appears.

  1. Type the name of the new group and click OK.

The new group appears and the contact is part of that group.

Each contact can be part of only one group at any given time.

Assigning a contact to a group

You can assign a contact to a brand new group by Creating a group.

To assign a contact to an existing group, follow these steps.

  1. In the main Phenom window, right-click a contact you want to add to an existing group and click Move to Group.

The Phenom – Assign Group dialog appears.

  1. From the drop list, pick the group you want to assign the contact to and click OK.

The contact is now part of the group you assigned it to.

Assigning security settings to a group

To assign security settings to a group, follow these steps.

Removing a contact from a group

To remove a contact from a group, follow these steps.

  1. Right-click the contact and choose Remove from Group.

The Confirm Group Removal dialog appears.

  1. Click Yes.

The contact moves to the Unfiled group.

You can also remove a contact from a group by moving that contact to another group. For more information, refer to Assigning a contact to a group.

Deleting a group

To delete a group, remove all contacts from that group. For more information, refer to Removing a contact from a group.

Making Phone Calls with VoIP

As part of the complete Phenom secure communications package, you can make phone calls to any phone number with the same high degree of security you expect from other parts of Phenom.

Making VoIP calls is useful when you want to include people in your conference who aren’t part of your Phenom network. If the people you want to include are part of your Phenom network, use audio conferencing instead. For more information, refer to Audio Conferencing.

What is VoIP?

Voice over Internet Protocol, or VoIP, is the routing of voice conversations over the Internet or any other IP-based network. Using VoIP in Phenom, you can call other computers or regular land lines.

Dialing a VoIP phone call

To make a VoIP phone call, follow these steps.

Answering a VoIP phone call

To answer a VoIP phone call, follow these steps.

Putting a VoIP caller on hold

To put a VoIP caller on hold, follow these steps.

Adding another caller to a phone call

To turn a two-way phone call into a conference call, follow these steps.

Muting a caller

To mute a caller, follow these steps.

Removing a caller

To remove a caller from a call, follow these steps.

Hanging up after a VoIP phone call

To end a VoIP call, follow these steps.

Recording a VoIP phone call

To record a VoIP call, follow these steps.

Chatting

Email isn’t the only written form of Internet communication. You can exchange quick text messages with one or more other people in real time using Phenom’s chat capabilities.

Starting a chat

  • To start a chat session with a specific contact, right-click that contact’s name in the main Phenom window and choose Start Conference.

  • To start a conference without a specific contact, in the main Phenom window, click the Conference icon. You can then click the Invite Contact icon to start a chat session.

Either way, a Conference window appears on your screen and an invitation to a conference appears on your contact’s screen if that contact is online. For more information on the Conference window, see Inviting another contact to join a session.

Online contacts appear as blue icons. Offline contacts appear as pink icons.

Once your contact accepts your invitation, you can send and receive chat messages.

Sending and receiving chat

To send and receive chat messages, follow these steps.

  1. Start a chat (see Starting a Chat).

  2. If you haven’t already done so, from the Layout menu, choose a layout from the Select Layout drop list.

  3. In the Conference window, click the Chat tab.

  4. At the bottom of the window, type a text message.

  1. When you have completed your message, press the Enter key.

Your message disappears from this text box and appears in the large box above and on the recipient’s screen. Messages to you appear in the large box as well.

You can reply to people’s messages by typing further messages in the box at the bottom of the window.

Formatting chat text

You can choose the font, colour size, indentation and other qualities of the text that you send via chat.

To format chat text, use the toolbars immediately above the text box into which you type messages.

Requesting a file through chat

To request a file through chat, follow these steps.

Sending a file through chat

During a chat, other people may need to see a file you have on your computer. You can quickly send them files using Phenom.

To send files to other people via Phenom chat, follow these steps.

  1. Start a chat.

  2. From the File menu, choose Share File.

The Open dialog appears. It functions like standard Open File dialogs in other Windows software.

  1. Navigate to the folder that contains the file you want to transfer and left-click it.

  2. Click Open.

A link to the file appears in the chat window of the people with you in the chat. Once they cli ck the link and choose a folder, Phenom downloads the file.

Sending an emoticon

Emoticons are letter-sized graphics that communicate mood in text messages, lightening the mood of the message as well. You may want to use them if, in your comments, you want to punctuate the emotion in your words using an icon instead of more words.

To send an emoticon, follow these steps .

Sending a graphic

To send a graphic using chat, follow these steps.

Creating a custom emoticon or character graphic

To create a custom emoticon or character graphic, follow these steps .

  1. In the chat toolbar, click the Insert Image icon.

The Image Editor dialog appears.

  1. In the Image Source field, enter the file name and path of the graphic you want to insert.

The graphic appears in the Preview field to the right. If you want to change the layout of the graphic in the chat text, use the other settings in this dialog.

  1. Click OK .

Sending a custom emoticon or character graphic

To send a custom emoticon or character graphic, follow these steps .

Sending a web link

Should people in your chat session need to refer to a web page during the chat, you can send them a link to the page using Phenom’s integrated secure browser.

To send a web link, follow these steps.

  1. In the chat toolbar, click the Create Link icon.

The Link Editor dialog appears.

  1. Type the URL in the given text box and click OK.

Going to a web page during a chat

To go to a specific web page, follow these steps.

  1. In the Conference Chat window, click the Shared Browser tab.

  2. From the menus, choose File, Open URL.

The Open URL dialog appears.

  1. Type the URL in the Open field and click OK.

The web page you requested is securely shown in the Phenom web browser.

Moderating a chat session

To moderate a chat session , follow these steps.

Making another participant the moderator

To make another participant the moderator, follow these steps.

Turning off moderation

To turn off moderation, follow these steps.

Scanning incoming chat for viruses

To scan incoming chat for viruses, follow these steps.

Saving chat text

It may be useful to save a record of your online conferences.

To save chat text, follow these steps.

Saving chat as PDF

To save chat as PDF, follow these steps.

Ending a chat

To end a chat, you need to end the conference. To do so, from the Meeting menu, choose Exit Conference.

E-Mailing

Phenom’s all-in-one communications suite also offers email tools, so you don’t have to start a separate email client while using Phenom.

Starting an e-mail session

To start an email session, click the Peer Email icon in the main Phenom window.

The Phenom Peer Email Client window appears.

Writing e-mail

To write a new email, follow these steps.

  1. In the Phenom Peer Email Client window, click the New Email icon.

The Compose New E-mail window appears.

  1. Complete the To and Subject fields, as well as the main body of the message.

To add names to the To field, click the TO button to the right of the field.

Other fields are optional

  1. Click the Send icon.

Your e-mail is securely sent to the recipient.

Formatting e-mail

You can set the appearance of each message you send, from the font and color for the text to the background image behind it.

To set the appearance of your message, use the toolbars above the main message part of the e-mail main body.

Each icon performs Windows-standard operations. To find out what each one does, position the mouse pointer above an icon and a ScreenTip appears to explain that icon’s function.

Inserting a hyperlink in e-mail

You can make finding information on the Internet easier for email recipients if you insert a hyperlink to that information in your email.

To insert a hyperlink into an email, follow these steps.

Inserting an image in e-mail

You can send images in e-mail to help you explain your message more clearly.

To insert an image in an email, follow these steps.

In the Compose New E-mail window, click the Insert Image icon.

.

Attaching a file to e-mail

Should you need to send an entire file rather than paste its contents into an email, simply attach it instead.

To attach a file to an email, follow these steps.

  1. In the Compose New E-mail window, click the Add button to the right of the Attachments text box.

An Open dialog appears.

  1. Find and click the file or files you want to send and click OK.

The Sending File Please Wait dialog appears as Phenom prepares to send the file.

  1. Once the progress bar completes its journey from left to right, click OK in the “sending” dialog.

  2. Click the Send icon

The attachments on its way to the recipient or recipients.

Saving a draft e-mail

In some cases, you may want to put an email aside to send later rather than sending it right away. You don’t need to lose your changes if you do put it aside.

To save a draft of an email, in the toolbar, click the Save As Draft icon.

You can view these drafts by clicking the Drafts icon in the Phenom Peer E-mail Client window.

Reading e-mail

When you receive email, you can read it in Phenom.

To read email, in the Phenom Peer E-mail Client window, click Inbox.

A list of messages appears in the left column. The contents of the currently selected message appear to the right.

Forwarding e-mail

If other people need to see an email you received, you can forward it to them.

To forward an email, follow these steps.

  1. In the Inbox, click the message you want to forward.

It appears in the preview pane to the right of the e-mail list.

  1. Click the Forward icon.

  1. In the To: line, type the address of the person you want to send this message to.

You can also add a note to the body of the e-mail.

  1. Click Send.

Opening an attachment

When other people send you an attachment in an email messages, you can open the attachment directly from the message.

To open an attachment from an email, follow these steps.

  1. In the message that contains the attachment that you want to open click the link to the attachment.

The Save As dialog appears.

  1. Choose a folder to which you want to save the attachment and click Save.

The Receiving File, Please Wait dialog appears for the duration of the download.

  1. When the progress bar indicates a completed download, click Open.

Your file attachment opens.

Saving an attachment

When you open an attachment, you can save it to your computer.

To save an attachment, follow these steps.

  1. In the preview pane, click the hyperlink for the attachment.

The Save As dialog appears.

  1. Choose a folder for the attachment and click Save.

The Receiving File Please Wait dialog appears.

  1. Once the progress bar completes its journey from left to right, click either Close or Open File.

The attachment is now in the folder you chose.

Printing e-mail

If you need a paper copy of an email, you can print it.

To print an email, right-click the contents of the e-mail and choose Print.

Your Windows Print dialog appears, from which you can make printing decisions and print the document.

Deleting e-mail

To keep your email inbox at a reasonable size, you can delete messages that you no longer need.

To delete email, follow these steps.

  1. Find and select the e-mail you want to delete.

  2. Click the Delete icon.

Organizing e-mail folders

When you have accumulated many emails, it can be easier to track them if you put them into folders according to topics that are relevant for you.

To organize your email into folders, follow these steps.

Turning on/turning off new e-mail alert

While some people want to know the instant a new message arrives, others prefer to check email manually on their own schedules. Phenom accommodates people from both groups.

To turn new email alerts on or off, follow these steps.

Setting a password for e-mail

Should you want extra security for your email folders, you can assign a password to them.

To set a password for email, follow these steps.

Setting a quota for e-mail

To set a quota for email, follow these steps.

Setting auto-delete for e-mail

To set auto-delete for email, follow these steps.

Sharing Files

A large part of modern project work involves sharing computer files between project team mates. Phenom includes an easy-to-use file sharing application that you can use to expedite this process.

You can send files from several different places, and you can send files as e-mail attachments as well. This section explains the procedure as it works from the main Phenom window.

Sending a file

To send a file to a Phenom contact, follow these steps.

  1. In the main Phenom window, click the File Transfer icon.

The Phenom File Transfer Session dialog appears.

  1. In the middle column , find the user or group to whom you want to send a file.

If you don’t see the user or group to whom you want to send a file, click the plus signs next to the icons that appear in the middle column until you do see them.

  1. Right-click that user or group’s ReadOnly or ReadWrite folder and click Upload File.

The Open dialog appears.

  1. Click the file you want to upload and click Open.

The file sits on the Phenom server ready for the recipient to download.

Requesting a file

Once another Phenom user sends you a file, you can download it.

To request a file from a Phenom contact, follow these steps.

  1. In the main Phenom window, click the File Transfer icon.

The Phenom File Transfer Session dialog appears.

  1. In the middle column, find the folders of the user who posted files you need.

If you don’t see your user folders, click the plus signs next to the icons that appear in the middle column until you do see them.

  1. Right-click that user or group’s main folder

The file appears in the list to the right.

  1. Right-click the file and click Save As.

The Save dialog appears.

  1. Select the folder to which you want to save the file and click Save.

The file sits on the Phenom server ready for the recipient to download.

Finding a remote file

To find a remote file on the Phenom server, follow these steps.

Getting a remote file

To get a remote file from a Phenom contact, follow these steps.

Scanning incoming files for viruses

To scan incoming files for viruses, follow these steps.

Scanning outgoing files for viruses

To scan outgoing files for viruses, follow these steps.

Viewing all current file transfers

To view all current file transfers, from the Phenom File Transfer Session window, click the Transfers tab. You will see the transfers currently in progress.

Pausing a file transfer

To pause a file transfer, follow these steps.

Resuming a paused file transfer

To resume a paused file transfer, follow these steps.

Prioritizing file transfers

To prioritize file transfers, follow these steps.

  1. In the Transfer Status tab, single-click the transfer you want to prioritize.

  2. Click the Up or Down buttons to place it where you want it in the queue.

Ending a file transfer

To end a file transfer before it’s finished, follow these steps.

  1. In the Transfer tab, single-click the transfer you want to stop.

  2. Click the End button.

Selecting a folder to share for file transfers

Your contacts don’t need access to your computer’s entire hard drive. To allow such access could pose several risks.

To avoid these risks, designate a folder that you will allow your contacts to see, upload to and download from.

To designate a folder for file transfers, follow these steps.

  1. In the main Phenom window, from the Tools menu, click Options.

The Phenom Options dialog appears.

  1. To the left of the dialog, click the File Transfer icon.

Two File Transfer options appear.

  1. Click the Browse button for the file transfer folders that you want to designate.

Folder type

Explanation

Share


Partial


The Folder Select Example dialog appears.

  1. Designate the share folder and click Select.

  2. In the Phenom Options dialog, click Save.

Setting a password for a shared folder

To set a password for a shared folder, follow these steps.

Setting read/write permissions for a shared folder

To set read/write permissions for a shared folder, follow these steps.

Setting maximum bandwidth for file transfers

To set maximum bandwidth for file transfers, follow these steps.

Setting storage quota for a user

To set a limit on the amount of data a user can store in your shared folder, follow these steps.

Browsing the Web Securely

The bounty of information and resources available on the Internet is laced with traps for unsuspecting computer users. Phenom’s integrated web browser gives users a safer way to find what they need while avoiding potential privacy breaches or damage to their computers.

What is secure browsing?

Secure browsing in Phenom…

Starting the secure browser (Secure Browse button)

To start Phenom’s secure browser, from the main Phenom window, click the Secure Browse icon.

The SecureWeb window appears.

Visiting a Web page

To visit a web page, follow these steps.

  1. From the SecureWeb window File menu, click Open Url.

The Open URL dialog appears.

URL stands for Uniform Resource Locator, the text you type into a web browser’s address bar when you want to visit a specific web site. (e.g. www.seamlessp2p.com)

  1. Type the web address in the dialog and click OK.

The SecureWeb window shows the page.

Opening/closing a browser window

To open a browser window, click the New Window icon.

The new window appears in a new tab initially labelled “No Title.”

To close a browser window, click the X near (not at) the top right corner of the window.

Browsing as a single user

You don’t need to engage in a conference with other Phenom users to browse securely using Phenom.

Browsing as a group

To view websites with other Phenom users, follow these steps.

  1. While in a Phenom conference, click the Web Browser tab.From the File menu, choose Open URL.

The Open URL dialog appears.

  1. Type the URL of the site you want to visit and click OK.

The site appears in the Secure Web browser window.

Blocking popups

You can prevent popups on web sites from annoying you as you browse the Web. Note that some web sites use popups as deliberate parts of the experience they offer, so you may need to turn off popup blocking at times.

To block popups within Phenom, follow these steps.

  1. In the SecureWeb window, from the Tools menu, click Options.

The OptionsForm dialog appears.

  1. In the Popup blocker filter level section, choose the level of popup blocking you want and click OK.

Showing/hiding script errors

To choose whether to view script errors , follow these steps.

  1. In the SecureWeb window, from the Tools menu, click Options.

The OptionsForm dialog appears.

  1. In the Sripts section, check the box if you want to hide script errors. Otherwise, leave the box unchecked

Printing a Web page

You can print any page that you see in Phenom.

To print a web page that is in the SecureWeb browser, follow these steps.

  1. From the File menu, choose Print.

Your computer’s Print dialog appears.

  1. Choose the settings you want for this printout and click OK.

Whiteboarding

In a conference session, you can draw lines and shapes on a “whiteboard” to supplement the other forms of communication (text, audio and video) that Phenom provides.

Drawing an object

To draw an object in a Phenom conference, follow these steps.

  1. In the Phenom chat window, click the Whiteboard tab.

The Chat window becomes the whiteboard.

  1. Use the icons in the whiteboard toolbar to draw and manipulate objects.

Icon

Name

Select object

Square

Circle

Straight line

Curved line


Object properties

Clear object

The things you draw appear on the whiteboards of people in the conference with you.

Deleting an object

You can delete one, several or all objects in a whiteboard session.

To delete objects, follow these steps.

  1. Click the object you want to delete.

You will know that you have selected the object if “handles”, or small squares, appear on it.

  1. Click the Clear object icon.

The object disappears.

To erase more than one object at a time, hold the Ctrl key on your keyboard as you select the objects you want to erase.

Editing an object

You can change attributes of each object that you draw. Attributes include the object’s shape, size, color and line width.

To change an object’s attributes, follow these steps.

  1. Click the object that you want to change.

“Handles”, or small squares, appear on the chosen object.

  1. To change the object’s shape or size, drag handles to other points on the whiteboard.

  2. To change an object’s color or line width, click the Properties icon.

The Properties dialog appears.

  1. To change the object’s color, click the button containing an ellipsis (…) to the right of the dialog.

The Colors dialog appears.

  1. Change the color of the object’s border to the one you want and click OK.

  2. To change the line width of the object’s borders, click the Pen Width drop list in the Properties dialog.

  3. Once you have made the changes you want, click OK.

The object takes on the appearance you have just set.

Resizing an object

To resize an object, click it so that handles, or small squares, appear along its borders, then drag the handles to reshape and resize the object.

Moving an object

To move an object, click it so that handles, or small squares, appear along its borders, then drag the object (NOT any individual handles) to another area of the whiteboard.

Filling an object

To fill an object with color, follow these steps.

Coloring an object

To color an object, follow these steps.

Setting an object to transparent

To make an object transparent, follow these steps.

Loading a graphic file

To put a graphic file into the whiteboard, follow these steps .

  1. Open a Windows Explorer folder or other application that allows dragging and dropping of graphics.

  2. Position the graphic application and Conference windows so that you can see both on screen at the same time, i.e. neither one covers up the other.

  3. Find the graphic you want to insert into the whiteboard.

  4. Drag that graphic from the graphic application and drop it into the Whiteboard.

You can resize the object in the whiteboard

Import a graphic / object

You can import graphics into a whiteboard.

Working with layers

You can layer objects in a whiteboard. This can help you to, for example, indicate specific areas in a graphic that you’re viewing in the whiteboard.

To layer objects in a whiteboard, follow these steps.

  1. Import or draw an object in the whiteboard.

  2. Import or draw another object in the whiteboard.

  3. Position the objects as needed.

  4. To see the object below through the object on top, choose a degree of transparency for the object on top.

Saving a whiteboard to file (BMP, JPG, or PNG)

You can keep a copy of whiteboard activity during your conferences that you can use later to add to meeting minutes or simply archive.

To save a whiteboard to file, follow these steps.

Loading a saved whiteboard

You can refer back to saved whiteboarding sessions in future conferences.

To load a saved whiteboard, follow these steps.

Using multiple whiteboards

You can create and use multiple whiteboards in the same conference.

To create and use multiple whiteboards, follow these steps.

Sharing Applications

To share an application on your computer, follow these steps.

Audio Conferencing

You can speak to people within a Phenom conference without leaving Phenom to do so.

If you need to speak to people who aren’t in a Phenom conference, use Phenom’s VoIP capabilities. For more information, refer to Making Phone Calls with VoIP.

Capturing and streaming speech

Capturing and streaming are technical terms for recording your voice and sending it over the internet.

Choosing an audio capture device

Your computer may offer several devices that you can use to take your voice and send it to other conference participants. The most common type of audio capture device is a microphone, usually attached to a computer or a headset.

To choose an audio capture device, follow these steps.

  1. In the main Phenom window, from the Tools menu, choose Options.

The Phenom Options dialog appears.

  1. To the left, click the Sound Devices icon.

Sound device choices appear to the right.

  1. From the Audio In drop list, choose the appropriate device.

In most cases, the Default option will do. If you have no devices attached to your computer, the list is inactive.

  1. Click Save.

Choosing an audio playback device

Common audio playback devices on computers include built-in speakers, external speakers and headsets. They are what you use to hear other people’s voices during voice conferences.

To designate a playback device, follow these steps.

  1. In the main Phenom window, from the Tools menu, choose Options.

The Phenom Options dialog appears.

  1. To the left, click the Sound Devices icon.

Sound device choices appear to the right.

  1. From the Audio Out drop list, choose the appropriate device.

In most cases, the Default option will do. If you have no devices attached to your computer, the list is inactive.

  1. Click Save.

Participating in an audio conference

To participate in an audio conference, follow these steps.

  1. In the Phenom Conference window, click the Push to Talk button.

Screens appear, one for each participant in the conference, featuring a “Push to Talk” button, much like that on a walkie-talkie. You can now hear any audio transmitted over the conference. Also, if other people have video cameras attached to their computers, you can see them as well in the screens.

  1. To add your voice to the conversation, click and hold the Push to Talk button.

While you hold it, the label changes to TX.

To hear what others are saying, release the TX button.

Choosing high-quality two-person video conference (Speex)

To hold a high-quality two-person video conference, follow these steps.

Synchronizing audio with video

To synchronize audio with video, follow these steps.

Setting voice activation level

To set the voice activation level, follow these steps.

Adjusting volume for a participant

To adjust volume for a participant, follow these steps.

Muting a participant

To mute a participant, follow these steps.

Normalizing audio levels for all participants

To normalize audio levels for all participants, follow these steps.

Selecting key sequence for push-to-talk

To select a key sequence for push-to-talk, follow these steps.

Saving audio to WAV file

To save the spoken portion of your conference to a sound file, follow these steps.

Video Conferencing

Phenom allows people in geographically distant locations to work together in a secure electronic environment. To personalize that environment, Phenom offers conference participants the ability to see one another as they work together on webcam-equipped computers.

Capturing and streaming video

Capturing and streaming are technical terms for recording video and sending it over the Internet.

Receiving streaming video

To receive streaming video, In the Conference window, click Audio/Video.

Screens appear, one for each participant in the conference, featuring a “Push to Talk” button, much like that on a walkie-talkie. You can now hear any audio transmitted over the conference.

If other conference participants have video cameras attached to their computers, you can see them as well in the screens. They will see you if a camera is connected to your computer and pointed at you.

Choosing a video capture device

Your computer may offer several devices (usually web video cameras, or webcams) that you can use to send video images of yourself to other conference participants.

To choose a video capture device, follow these steps.

  1. In the main Phenom window, from the Tools menu, choose Options.

The Phenom Options dialog appears.

  1. To the left, click the Video Devices icon.

Video device choices appear to the right.

  1. From the Select Video Device drop list, choose the appropriate device.

In most cases, the Default option will do. If you have no devices attached to your computer, the list is inactive.

  1. Click Save.

Choosing multiple video capture devices

To choose multiple video capture devices, follow these steps.

Choosing a video playback device

To choose a video playback device, follow these steps.

Participating in a video conference

To participate in a video conference, follow these steps.

Using a snapshot for the video source

Video broadcasts take up more bandwidth than other forms of communication in Phenom. If you prefer to conserve bandwidth for voice, whiteboard, and other Phenom activities, you can use a photo of yourself instead of a video image for the video conferencing.

To use a snapshot for the video source, follow these steps.

Choosing the size of video to send

You can determine the size of video image to send to conference participants. For conference participants who have slower Internet connections, you can help them by transmitting smaller images which take up less bandwidth.

To set the video size, follow these steps.

  1. In the Conference window, below the video conference screen, click the Video Options icon.

  2. From the popup menu, choose Video Size, then set the size of video you want to transmit.

Moving a video stream around your screen

You don’t need to keep a video image in the same part of your Phenom window, or even inside your Phenom window.

To move a video stream elsewhere on your screen, follow these steps.

  1. In the Conference window, below the video conference screen, click the Video Options icon.

  2. From the popup menu, choose Video Size, then Detach.

The image appears in its own window.

  1. Drag the video stream to a part of your screen where it is more convenient for you.

Setting a video stream to transparent

You can make a conference participant’s video image transparent so that, even as it sits on top of other Phenom tools (like web chat or whiteboards), you can see those tools through the participant’s video image.

To set a video stream to transparent, follow these steps.

Choosing high-quality two-person video conference (DivX)

To choose high-quality two-person video conferencing, follow these steps.

Synchronizing video with audio

To synchronize video with audio, follow these steps.

Saving video to file

To save video to file, follow these steps.


Setting Preferences

Phenom works according to preferences set when the software was created. You can change the way Phenom performs in several ways to tailor it to your own preferences.

None of these settings are permanent. You can change them at any time.

Changing Skins

You can change the skin (look and feel) of the Phenom window.

To change skins for Phenom, from the View menu, choose Skins, then the name of the skin you want.

Phenom takes on the appearance of the skin you choose.

Getting More Skins

Your copy of Phenom was installed with a standard selection of skins. If you would like more choice in skins, you can download others from Seamless P2P, makers of Phenom.

To get more skins for Phenom, follow these steps .

Choosing a Sound Device

You can use any sound device inside or connected to your computer, such as speakers or headphones.

To choose a sound device, follow these steps.

  1. From the Tools menu, choose Options.

The Phenom Options dialog appears.

  1. On the left, click the Sound Devices icon.

Choices for sound devices appear to the right.

  1. Choose the sound devices you want to use and click Save.

Your sound devices are now set.

Choosing a Video Device

You can use any video device on or connected to your computer, such as a desktop video camera or a camera embedded in the monitor of a laptop.

To choose a video device, follow these steps.

  1. From the Tools menu, choose Options.

The Phenom Options dialog appears.

  1. On the left, click the Video Devices icon.

You can choose a video devices to the right of the icon.

  1. Choose the video device you want to use and click Save.

Your video device is now set.

Choosing File Transfer Folders

You can choose the folders you want to use during file transfers to other people who use Phenom .

To set file transfer folders, follow these steps.

  1. From the Tools menu, choose Options.

The Phenom Options dialog appears.

  1. On the left, click the File Transfer icon.

Directory locations appear to the right of the icon.

  1. For each directory location, click Browse.

The Folder Select Example dialog appears.

  1. Click the relevant plus signs until you find the directory you want to use for folder transfers, then click Select.

The folder you chose appears in the relevant label.

  1. Repeat steps 3 and 4 for the other location, then click Save.

Your file transfer folders are now set.

Changing your Password

The first time you use Phenom, your Network Administrator gives you a login and password.

For security’s sake, it's a good idea to change your password right away and at regular intervals thereafter, as suggested by the administrator or at least once or twice a year.

To change your password, follow these steps.

Your password is changed.

Customizing Menus and ScreenTips

You can control how much of each menu appears, how quickly full menus appear, and the animation style for how menus appear.

To customize your menus, follow these steps.

  1. Right-click the menu bar at the top of the screen and click Customize.

The Customize dialog appears. Each tab in the dialog offers a different set of customization options.

  1. Click the Options tab.

  1. Adjust the settings as desired.

    Setting

    Explanation

    Always show full menus

    Choose whether to view each menu in its entirety or only view the options you use most frequently .

    Show full menus after a short delay

    If you left “Always show full menus” unchecked, you can delay the appearance of full menus by several seconds after you choose them

    Reset my usage data

    To reset Phenom's log of which menu options you use

    Show ScreenTips on Toolbars

    Check this option if you want to see a short explanation of a toolbar icon when you place your mouse pointer on top of it.

    Show Shortcut Keys in ScreenTips

    Check this option if you want to see the letter that activates menu options when you hold down the Alt key.

    Menu Animation

    Determine how the menus will appear when you click them. Random cycles between Unfold, Slide, Fade and Non e

  2. Click Close.

Your menus are customized as you selected.

Showing a Toolbar

You can show your choice of toolbars in the Phenom window.

To show a toolbar, follow these steps.

  1. Right-click the menu bar at the top of the screen and click Customize.

The Customize dialog appears. Each tab in the dialog offers a different set of customization options.

  1. Put a check beside each toolbar you want to see on the screen.

  2. Click OK.

The toolbar you selected appears on the screen.

Hiding a Toolbar

You can hide toolbars that you don't want to see in the Phenom window.

To hide a toolbar, follow these steps.

  1. Right-click the menu bar at the top of the screen and click Customize.

The Customize dialog appears. Each tab in the dialog offers a different set of customization options.

  1. Uncheck a toolbar to remove it from the screen.

  2. Click OK.

The toolbar you selected disappears from the screen.

Customizing a Toolbar

You can choose which commands appear on a toolbar and remove those that you don’t use often.

To customize a toolbar, follow these steps.

  1. Right-click the menu bar at the top of the screen and click Customize.

The Customize dialog appears. Each tab in the dialog offers a different set of customization options.

  1. Click the Commands tab.

  2. Two lists appear that you can use to assign commands to toolbar icons .

Action

Steps

Adding a command to a toolbar

Select one category, Select one command, Drag the command out of the dialog box to a toolbar.

Removing a command from a toolbar

UNKNOWN

Creating a New Toolbar

You can create new toolbars and add icons of your choosing to them.

To create a new toolbar, follow these steps.

  1. Right-click the menu bar at the top of the screen and click Customize.

The Customize dialog appears. Each tab in the dialog offers a different set of customization options.

  1. If it isn’t already visible, click the Toolbars tab.

A list of currently available toolbars appears.

  1. Click the New button.

The New Toolbar dialog appears.

  1. Name your new toolbar and click OK.

Your new toolbar appears in the Toolbars list.

  1. To add icons to the toolbar, refer to Customizing a Toolbar.

Renaming a Toolbar

You can rename any Phenom toolbar that you create.

Note: You can't rename the two reserved toolbars: Main Menu and My Bar.

To rename a custom toolbar, follow these steps.

  1. Right-click the menu bar at the top of the screen and click Customize.

The Customize dialog appears. Each tab in the dialog offers a different set of customization options.

  1. If it isn’t already visible, click the Toolbars tab.

A list of currently available toolbars appears.

  1. Click the toolbar you want to rename.

  2. Click the Rename button.

The Rename Toolbar dialog appears.

  1. Rename your custom toolbar and click OK.

Your toolbar appears in the Toolbars list with the name you just typed.

Deleting a Toolbar

You can delete a toolbar you created to remove it permanently from Phenom.

If you might like to use this toolbar in the future, don't delete it. Instead, hide it by clearing the check box to the left of the toolbar name.

Note: you can't delete the two reserved toolbars: Main Menu and My Bar.

To delete a toolbar, follow these steps.

  1. Right-click the menu bar at the top of the screen and click Customize.

The Customize dialog appears. Each tab in the dialog offers a different set of customization options.

  1. If it isn’t already visible, click the Toolbars tab.

A list of currently available toolbars appears.

  1. Click the Delete button.

A warning dialog appears.

  1. Click Yes.

Your toolbar disappears from the list of available toolbars.

Showing/Hiding ScreenTips on Toolbars

If the pictures in toolbar icons don’t sufficiently explain what each icon does, you can view a short explanation when you mouse over the icon. That explanation is a ScreenTip .

To turn ScreenTips on or off, refer to Customizing Menus and ScreenTips.

Showing/Hiding Shortcut Keys in ScreenTips

You can activate a toolbar icon by pressing a combination of keys instead of clicking it. To make shortcut keys easier to learn, you can make them appear in Screentips.

To show or hide shortcut keys in ScreenTips, refer to Customizing Menus and ScreenTips.

Adjusting Window Size

You may need to view various objects in the Phenom window and not want to scroll to do so. Like most Windows applications, you can resize the Phenom window to suit your needs.

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